• "With Activant Eclipse, we can track every aspect of a customer's account, from order entry to delivery and beyond," says David Roberts, general manager of ET Fasteners, an industrial and construction fastener distributor based in Texas. Eclipse helps the company balance its large size and product range with the personalized service customers demand.
• When her region's economy began to take a sharp turn southward, Laurie Gross, president of Gross Electric, Inc., was able to look at the data Activant Eclipse provided and make some smart decisions. "Eclipse helps you do what you need to do," she says. "And we needed to cut costs."
• When a distributor manages to grow its adjusted gross margins by 81 percent over five years, it's obvious that the company's doing something right. Ask David McIlwaine, president and founder of HVAC Distributors in Mount Joy, PA, and he'll tell you that one thing he believes the company did right was to switch to Activant Eclipse.
• After using Activant Eclipse for more than six years, Stan Dreyfuss of SG Supply Company stands by the company's decision to purchase the solution. "It's clear that we found a more efficient way to do business. Eclipse has simply become a part of our business," he adds.
• "One of the great things about Activant Eclipse is that there's almost no limit to the number of ways you can slice the data," says Joel Becker, CEO of Torrington Supply Co., a plumbing, heating, piping, and HVAC distributor based in Waterbury, CT. One way Torrington has put the data in Eclipse to use is to track customer profitability, reduce internal expenses, and ensure every customer is targeted with the most profitable strategies.
• "We talked to many Eclipse users and asked them what it was like working with the solution, and the responses were unanimous," says Richard Chadwick, training director at United Electric. "In each area where we had concerns, people felt that the solution always went a little farther than necessary to do the right thing. And when we added it all up, it was clear that Eclipse was a lot better than the others."

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