If you sell fixtures, do every one of your sales and customer service representatives know -- or remember -- to offer contractors the appropriate lamps? And, since wiring isn't automatically coupled with conduits, do your reps know to remind customers that they need to purchase these items separately, or even which conduits fit which wires?

Activant solves these issues by automatically "suggesting" products that go with items on a customer's order, increasing sales and improving customer satisfaction. Plus, it saves time, since service representatives do not have to flip through catalogs to find accessory items. This way, your reps always know to tell a customer that he has the choice of frosted, clear, or grid coverings for lighting fixtures.

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