How often do you deal with customers who ask for the same five-ton heat pump they purchased a year ago? And, when you ask for more specific information, they only remember that it was blue - or that they bought it sometime in November?

Prophet 21 allows you to search through a customer's complete sales history, and also enables you to search by self-determined criteria. You can narrow your sales history search by date range or keywords - i.e., "heat pump" - and, in a few simple steps, add that item to the customer's current order. This saves time - and eliminates trips to the file cabinet to thumb through customer invoices.

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