Products

E-Commerce defined broadly includes EDI as well as XML marketplace connectivity, which are "givens" in today's distribution software environment. Most companies think of e-commerce as an electronic catalog and an Internet sales capability. However, e-commerce should be so much more. It is the 24/7 self-service center where customers can request quotes, access order history, check pricing and availability, review order status, display receivables, print invoices, and shop for surpluses and specials, as well as place everyday sales orders, among numerous other capabilities. These capabilities can be found in Prelude's Virtual Information Access (VIA) module.

With VIA the customer's buyer can have multiple shopping carts, perhaps one for each open job quoted to the customer's customer. Large MRO customers may want to have a monthly budget for each of their buyers or plant managers, with exception reporting and predefined approval processes if budgets are exceeded.

You can use VIA as a promotional tool. The customer may review purchasing history and replicate previous orders, request current quotes on items previously purchased, or review lists of favorite items, promotions and clearance products. Product configurators and structured searches help customers locate the desired product. Customers can also access pictures, manufacturer specifications, schematics and other graphical information about products.

(VIA) can also be configured to provide the distributor with a unique Website. The look and feel, color, layout and every graphical element within every view is configurable according to the distributor's preferences. In addition, the individual user can tailor the interactive experience to satisfy personal preferences.

With VIA Internet e-commerce, becomes an integrated CRM asset that permits customer personnel to start a transaction on the telephone and conclude it through Internet E-Commerce or vice versa, with the customer choosing the time, place and method of interaction.

Beyond that, VIA becomes the gateway to your trading community, where Vendors can acknowledge purchase orders and provide product and pricing information.

VIA allows your customers to seamlessly display your e-commerce website within their web site, so you become their supplier of choice for entire product groups. Marketplace communications are satisfied through the VIA Supply Chain Module.

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