Products

Manufacturing/Work Order Processing

Bills of material can have up to nine levels. Recommended work orders can be recommended automatically by the system for stock products. Special order products can start with a standard bill, which is then modified for individual customer requirements. Work orders can be entered and modified within Sales Order Entry. The software automatically initiates replenishment of components through subordinate work orders, purchase orders, and transfers.

Work order quotations can be created to help operations and sales personnel communicate repair costs to customers based on the labor, materials, and overhead required for a repair. The system can track when the quote was sent, when it was accepted, by whom, and then can track the work through each stage of the work order production process.

For both build and repair work orders, cost accounting helps management improve profitability. Reporting and on-line inquiries indicate whether there was a material rate variance (material cost more or less than expected), a material usage variance (more material was consumed than expected), a labor rate variance (labor cost more or less than was expected), or a labor usage variance (it took more or less time than was expected). With this information, standard estimates can be changed to improve accuracy in the future, or corrective action can be taken for on-going operational errors.

Rental

Rental is a very profitable area in many companies, but it presents unique challenges. Until now, distributors could find a good distribution software solution or a good rental solution, but not an excellent distribution package that is also an excellent rental solution.

Prelude satisfies both of the distributor's rental-related requirements. The Rental System meets the requirements of distributors that rent tools and other equipment. In addition, the Equipment Control System satisfies the fleet management and utilization information requirements of distributors that rent construction and other heavy equipment.

The software provides an integrated full featured Repair System, which allows easy review of all repairs done on equipment, plus detailed history of sales and purchases related to that equipment. Many features such as "Rental Exchanges, Overtime and Periodic Billing" were designed just for the rental industry.

Service

The Service Module provides the ability to set up service agreements on customer owned machines as well as providing on-site service utilizing field technicians and service trucks. Service repairs, including all labor and parts, can be tracked within Service Order Entry. Special purchase orders can be initialized for non-stock or out of stock products.

In addition, Service Agreements can be established for multiple machines at multiple customer sites. In using system-generated machine ID's, equipment can be defined, contract beginning and ending dates established, and standard repair components can be listed. Once a service order is opened, a technician is assigned and a pager message is sent automatically.

Shop Repair

The Shop Repair Module enables your company to manage service and repair operations professionally and efficiently. Products originally sold through the regular Sales Order Entry process can be linked to a Shop Repair order for setup and repairs. A single order can automatically maintain multiple repair or setup jobs while keeping track of additional part requisitions, technician repair time, extra repair costs and service requirements. When entering an order, you have access to warranty information, repair cost / time estimates, and repair history on specific model and serial numbers. The status of a job and the productivity of the technicians can be viewed at any time. Once a repair job is complete, the order can be invoiced immediately, expediting the billing and cash flow for your company.

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