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R.B. Packing & Seals Experiences Success with Acclaim 13

YARDLEY, PA, February 4, 2002 - Ray Beaudin, president of R.B. Packing & Seals, sees Prophet 21 Acclaim 13, which becomes available to the general public today, as a tool that his company can't do without. According to Beaudin, "R.B. Packing & Seals has to operate with the latest technology to remain successful."

"We are pleased to partner with companies such as R.B. Packing & Seals with this latest version of Prophet 21's powerful UNIX-based enterprise software solution," says Chuck Boyle, Prophet 21 president and CEO. "Acclaim 13 contains more than 45 new features - many included at the suggestion of our customers -to help distributors increase sales, improve customer service, and decrease operating expenses."

The Benefits of Acclaim 13

"Prophet 21 Acclaim 13 provides us with the capability to effectively manage our inventory," says Beaudin. "The flexibility to efficiently access our data helps the management team make quicker, more informed decisions."

With Acclaim 13, R.B. Packing & Seals also benefits from new data entry import and export options. The import option allows files in XML, flat file, or dbase format to be imported into Acclaim while passing through a validation process, thereby preserving the integrity of the data. The export feature allows the user to quickly and easily send item, catalog, customer, and vendor information to a familiar spreadsheet format, manipulate it as required, and return the revisions to their Prophet 21 solution, saving a considerable amount of time and reducing the risk of errors. "The ability to update files and access data faster is the way of the future," Beaudin explains. Beaudin and his staff also enjoy Acclaim 13's enhanced purchasing functionality, helping the company buy and sell in different currencies.

A 95 percent Match

R. B. Packing & Seals began its partnership with Prophet 21 in May 1995. Beaudin recalls that, at the time, a number of Prophet 21's competitors claimed they sold distribution software, but the reality was far different. "From the beginning we were a 95 percent match with Prophet 21, and we saw a lot of room for us to grow with them," recollects Beaudin. "Our distributor peers spoke of Prophet 21's commitment to customer service, which sold us too, since we are dedicated to our own customers."

"We will stay with Prophet 21 because they listen to their customers, and the technology reflects that accordingly," Beaudin concludes.

About Prophet 21 Acclaim 13

Powered by UNIX and Progress's 4GL technology, Acclaim provides organizations with a powerful tool to help increase sales, improve customer service, and reduce operating expenses.

Acclaim 13 includes 40 new features. Of special note:

• Sales tax enhancements - Provides a sales tax audit report showing detailed transaction information for each sales tax schedule, including company-wide schedules that the distributor defines; includes sales tax write-offs when updating sales tax schedules; provides a sales tax master list.
• Workflow capabilities - Enables distributors to immediately inform specified recipients of critical business events by sending an e-mail when a quote is entered for a customer on hold, a moving average changes by a specific percentage for an item, or material is received at no cost.
• Period-to-date usage on purchase requirements reports - Provides the latest usage information to help distributors make better purchasing decisions.
• Process vendor payments with credit cards - Offers the ability to pay vendors with credit cards and track credit card balances promptly and proficiently.
• Purchase pricing override tables - Allows distributors to specify purchase pricing override tables to automate this process and have more accurate costing of purchase orders.
• Order ledger functionality - Provides a mechanism to track, display, and view changes to the order file in real time. No more guessing what happened; distributors can now see every change to every order, including who made it. This will help save time and make the business more effective.
• Many more...

Acclaim 13, like all Prophet 21 solutions, is backed by a host of professional services designed to help customers maximize their return on investment.

Pricing and Availability

Prophet 21 Acclaim 13 is now available. For additional information and pricing, please visit www.p21.com or call 1-800-776-7438. Existing customers can contact their Inside Sales Representative directly.

About R. B. Packing & Seals

R.B. Packing & Seals' Sealing Solutions Group, founded in 1981, has grown through expansion and investment to become the single largest distributor of hydraulic, pneumatic, and shaft seals, self-lubricating bearings, and other related components.

Based in Canada, the group services customers from six strategic locations stocked with over 44,000 items in 70,000 square feet of warehouse space. R.B. Packing & Seals caters to a wide industrial base, such as the petrochemical, food, pharmaceutical, hydroelectric, marine, mass transit, aerospace, mining, pulp and paper, and metal refining and smelting industries.

Press Contact Kimberly Meiser Activant Solutions, Inc. 215-493-8900, ext. 3170 kim.meiser@activant.com

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