News

UNIX-Based Enterprise Software Solution Helps Distributors Exploit Sales Opportunities

YARDLEY, PA, June 10, 2004 - Distributors like Bob Pileggi, owner of Rahway Electric Supply, can make big profits on SKUs that accompany top sellers, like covers and gaskets for condulets and connectors for cable. Unfortunately, salespeople anxious to get through orders often miss the opportunity to sell these accessory items.

To help distributors exploit every sales opportunity while maximizing profits, Acclaim 15, the latest version of the UNIX-based enterprise software solution, includes a feature that automatically displays a list of products commonly sold with any source item. "Because it pops up instantly, it cuts a few keystrokes out of the process and ensures your salespeople see the opportunity to up-sell," said Pileggi. "You can't miss it."

"Prophet 21 is pleased to introduce Acclaim 15," said Chuck Boyle, Prophet 21 president and CEO. "Like all of Prophet 21's solutions and services, Acclaim 15 was developed to help distributors further streamline processes to increase sales, improve customer service, and reduce operating costs."

Solving Problems in Seconds

Another Acclaim 15 feature recently helped Jim Woessner, operations manager at Dayton Supply and Tool Company, out of a jam: "One of my reps said that a customer called her with an issue about a PO. She caught the number - but the customer hung up before she could get the name," he says. Before Acclaim 15, finding the document meant probing through hundreds - even thousands - of POs, but a new feature in Acclaim 15 enables users to search for purchase orders (PO) by number rather than customer name. "Because we could search by PO number, we found the customer and solved the problem in seconds," Woessner said.

Among the other Acclaim 15 features designed to further increase sales, improve customer service, and reduce operating costs, include:

• Extended Cost Parameter on Item Count Sort: Save time and cut manual steps from reporting processes: Acclaim 15 includes a new parameter that allows users to restrict items to be counted to those with inventory values within a range they specify
• Branch/Location Address on Paperwork: Save time - and reduce confusion - by determining whether shipping papers, purchase orders, and transfers should print with the branch bill-to, branch ship-to, or location address - or no address at all
• Restrict Sales History Reorganization: Gain more flexibility when reporting on sales history by adding start and end vendor and product group parameters
• Foreign Currency Enhancements: Several AR and AP reports, including the aged receivables, credit balance, forecast, unallocated payments, receivables open detail, and cash receipts reports, have been developed to include foreign currency totals by branch and grand totals per currency, thereby saving users time in maintaining report balances
• Credit Card Modifications: Transaction Summary and History Reports: Comply with VISA and MasterCard Association regulations and provide customers with increased security by not printing their entire credit card numbers in transaction summary and history reports. This feature also improves internal processes by providing the invoice number associated with each credit card and transaction
• And many more

Pricing and Availability

Prophet 21 Acclaim version 15 is currently available. For additional information and pricing, please visit www.p21.com or call 1-800-776-7438, press 1.

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