News

Web-Based Storefront Offers Distributors Opportunity to Increase Sales and Market Share

YARDLEY, PA, October 22, 2004 - Prophet 21 announced today that its Web-based storefront solution, B2B Seller, is now available for Prophet 21 Disc users.

B2B Seller provides distributors with a fully hosted and integrated Web-based storefront solution that services their existing and prospective customers, 24 hours a day, seven days a week.

"Prophet 21 wants all of its customers to benefit from solutions that lend a competitive advantage," said Chuck Boyle, Prophet 21 president and CEO. "Offering B2B Seller to distributors working on Disc will give them the chance to increase sales and market share without opening new warehouses or hiring dozens of new employees."

Web-Based Storefront

B2B Seller enables distributors to offer a Web-based storefront that meets their customers' needs, and complements their existing sales and service efforts by providing customers with another way of doing business with them. By providing customer-specific account and price and availability information online, B2B Seller also helps distributors control operational expenses, cutting the number of calls that service representatives must handle.

The integration of B2B Seller with Disc enables customers to view specific product information and pricing, 24 hours a day, seven days a week, and allows customer service representatives to focus on developing new customers.

Randy Goneau, MIS manager of Action Automation, believes that the integration of B2B Seller with Disc will be extremely beneficial and is excited about the prospect of storefront site. "Everyone is talking about the online experience," says Goneau. "It is the next step in making your products easily accessible to your customers via the Internet."

"B2B Seller will help us receive information faster by being tied back to our solution. This allows us to give our customers more accurate and up-to-date answers, "says Goneau. "It will allow us to get to market quicker and give us an advantage over our competitors."

Other features available in B2B Seller for Disc include...

• PDA Integration: Give customers the ability to access your B2B Seller site around the clock - without a desktop or laptop computer. B2B Seller includes personal digital assistant (PDA) integration that enables customers to access your B2B Seller site anytime, anywhere. This feature helps increase sales by allowing customers to request items from job sites and your outside sales force to enter orders from customer locations.
• Download "My Account" Information into Excel: B2B Seller enables customers to download their account-specific information, including past invoices and open account receivables, into Microsoft Excel spreadsheets. This not only makes it easier for customers to do business with you, but also frees your customer service staff to focus on developing new business.
• Search by Customized Part Number: Customers who use part numbers that differ from yours can search for items using their own part numbers. This B2B Seller feature reduces calls to your customer service representatives and speeds the purchasing process.
• And much more

Pricing and Availability

B2B Seller for Disc is currently available. For additional information and pricing, please visit www.p21.com or call 1-800-776-7438.

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