News

Web-Based Storefront Offers Distributors Opportunity to Increase Sales and Market Share

YARDLEY, PA, April 4, 2005 - Prophet 21 announced today that its Web-based storefront solution, B2B Seller, is now available for Prophet 21 Array customers.

B2B Seller provides distributors with a fully hosted and integrated Web-based storefront solution that services their existing and prospective customers, 24 hours a day, seven days a week.

"Prophet 21 wants all of its customers to benefit from solutions that lend a competitive advantage," said Chuck Boyle, Prophet 21 president and CEO. "Offering B2B Seller to distributors working on Array will give them the opportunity to increase sales and market share without opening new warehouses or hiring dozens of new employees."

Web-Based Storefront

B2B Seller enables distributors to offer a Web-based storefront that meets their customers' needs and complements their existing sales and service efforts by providing customers with another way of doing business with them. By providing the customer with real-time pricing and availability, as well as customer-specific account information, B2B Seller also helps distributors control operational expenses, cutting the number of calls that service representatives must handle.

The integration of B2B Seller with Array enables customers to view specific product information and pricing, 24 hours a day, seven days a week, and allows customer service representatives to focus on developing new customers.

Randy Goneau, MIS manager of Action Automation, believes that the integration of B2B Seller with Array will be extremely beneficial and is excited about the prospect of a storefront site. "Everyone is talking about the online experience," says Goneau. "It is the next step in making your products easily accessible to your customers via the Internet."

"B2B Seller will help us receive information faster by being tied back to our solution. This allows us to give our customers more accurate and up-to-date answers, "says Goneau. "It will allow us to get to market quicker and give us an advantage over our competitors."

Other features available in B2B Seller for Array include...

• Increase Sales: B2B Seller's online order entry offers your customers a secure personalized experience every time they log on to the site. Customers can place orders, check inventory, track invoices, check the status of open orders, and view past purchases. All this helps increase your bottom line.
• Expand Geographic Reach: Access to the Internet enables you to increase market share without opening new warehouses or hiring dozens of new employees.
• Fully Integrated: Because B2B Seller is fully integrated with Array, there is no need to re-key information into a backend solution. Customer service people can be redeployed and re-keying errors are eliminated.
• Provide Around-the-Clock Customer Service: Let your customers ease your support burden. B2B Seller's "My Account" area allows customers to answer their own questions with regard to open orders, open invoices, open quotes, etc.
• And much more

Pricing and Availability

B2B Seller for Array is currently available. For additional information and pricing, please visit www.p21.com or call 1-800-776-7438.

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