Prophet 21 Releases B2B Seller 4.0

An Activant Solution Update

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Newest Version of Web-based Storefront Enhances Customer Service and Satisfaction

YARDLEY, PA, January 27, 2005 - Prophet 21 announces the release of B2B Seller version 4.0. This newest version of the Web-based storefront for distributors includes new features based on customer requests, including enhanced pricing methods, suggested shopping lists, keyword searching, and many more.

Distributors know that generating new customers leads to increased profits and substantial growth. Interstate Connecting Components (ICC) uncovered new customers with Prophet 21 B2B Seller and now receives 10 to 20 requests for quotes from potential new customers every day.

In addition to requesting quotes for products posted on the Web site, visitors to ICC's Web-based storefront can send e-mail requests for quotes for products not listed on the site.

"Instead of the customer walking away, we have the opportunity to respond to them," says Scott Jacobs, president of ICC, a distributor of electronic connectors and connector accessories. "It may not immediately boost our sales, but it will help us build our customer base, which will lead to enhanced ROI down the road."

"B2B Seller 4.0 is full of enhancements that streamline processes and help distributors to better service customers while capitalizing on new revenue opportunities," said Chuck Boyle, Prophet 21 president and CEO. "Each new feature in B2B Seller 4.0 is developed to help distributors increase market share and cut costs - without sacrificing service.

Easy and Efficient Customer Service

Along with increasing ICC's customer base, B2B Seller has improved the company's customer service by more accurately responding to customers' needs. When ordering from the Web site, customers can indicate the date they require an item. This enables Jacobs and the rest of ICC's staff to plan inventory allocation.

"The date a customer chooses appears in our CommerceCenter solution, so we can order items according to our customers' needs," says Jacobs. "This has been a great benefit for our customer service."

As an aggressive user of Prophet 21 technology, Jacobs is excited to utilize all the new features included in B2B Seller 4.0. "Our goal is to provide the easiest and most efficient service for our customers," says Jacobs. "We believe B2B Seller helps us obtain that."

Features in B2B Seller 4.0 Include:

  • Process Payments Against Open Accounts Receivable
    Make payments quickly and easily, while eliminating all of the time your accounts receivable staff spends processing payments sent via mail or made over the phone. B2B Seller 4.0 makes it easy for your "On Account" customers to pay their Open Accounts Receivable by allowing them to make credit card payments against open invoices in My Accounts Open Accounts Receivable.
  • Order Approval
    In many cases, shoppers need approval by their manager before placing an order that exceeds a specific dollar value. Your customers may now assign specific dollar limits to their shoppers. If a shopper places an order above that value, it will not be delivered to your business solution until a manager from that customer approves the order within the new Suspended Order section of B2B Seller's My Account module. This allows B2B Seller to become the procurement/requisition solution for your customers.
  • Generic Item Image Support
    Assign a single image to multiple different items with B2B Seller 4.0. Often a single image can be used for several different, closely related items on your Web site. For instance, one image of a pair of work gloves will represent gloves of varying sizes and colors, each with a distinct item ID.
  • Keyword Searching
    Allow your customers to easily find items on your Web site by performing enhanced keyword searches. In addition to searching by item ID or cross-reference, B2B Seller version 4.0 enables shoppers to perform generic keyword searches. If that keyword text exists within any of the key item fields, such as item ID, item description, cross-reference, etc., that item will be returned in the search results.
  • And many more!

Pricing and Availability

Prophet 21 B2B Seller version 4.0 is now available. For additional information and pricing, please visit www.p21.com, e-mail info@p21.com, or call 1-800-776-7438, press 1.

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