C.C. Dickson Co. Restructures Staff to Accommodate New Technology Platform

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New System to Enhance Customer Service, Generate Growth

ROCK HILL (Oct. 3, 2002) - As part of the installation of a major new technology system, C.C. Dickson Co. announced today that it will eliminate 30 staff positions at its Corporate Office and Distribution Center in Tech Park. Most of the reductions will take effect November 29th.

The new technology platform is expected to significantly improve customer service and fuel future growth. C.C. Dickson Co. is using an integrated application of Prophet 21's "CommerceCenter" ERP system and Pathguides "Latitude" warehouse management system.

"We're excited about the new system because it will bring enormous benefits to our customers and our company over the long term," said Jack DeMao, President and CEO. "At the same time, we're saddened that this change requires a staff reduction at this point."

DeMao said the company will need fewer employees because of the efficiencies of the new platform, which replaces manual processing for areas such as customer invoicing, product ordering and inventory management. In addition, because of the requirements of the new technology, the company will need people with different skill sets. C.C. Dickson Co. has been offering employee training on the system for more than a year.

Those employees affected by the reduction will be offered a complete package of services, including financial benefits, outplacement assistance and onsite support through the Employee Assistance Program.

A leading full line wholesaler of parts and equipment for the Heating, Ventilation, Air Conditioning and Refrigeration industries, C.C. Dickson Co. has 108 branches and three distribution centers in nine states across the Southeast. The Company was founded in 1933 and today has more than 600 employees.

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