California-Based Fastener Distributor Takes Advantage of Features in Faspac 4.2
YARDLEY, PA, December 8, 2003 - Suzanne Dukes, president of Hayes Bolt and Supply, knows the value of a good enterprise software solution. "Without technology, we'd have to hire 40 more people to handle the business and provide the service we do today," said Dukes. "We couldn't live without it."
Which is why Dukes is so pleased with Prophet 21 Faspac version 4.2.
Prophet 21 Faspac, a UNIX-based solution developed specifically to meet the needs of the wholesale fastener hardware distribution industry, provides inventory control, accounting, management, and sales solutions that address fastener distributors' specific and unique requirements.
"Prophet 21 is pleased to introduce Faspac version 4.2," said Chuck Boyle, Prophet 21 president and CEO. "Like all of Prophet 21's solutions and services, Faspac 4.2 was developed to help distributors streamline processes to increase sales, improve customer service, and reduce operating costs."
Maintaining the Highest Level of Quality
Founded in 1976, Hayes Bolt, based in San Diego, CA, distributes fasteners, hardware, and other components to the aerospace, construction, and electronics industries, and to the federal government. Company employees are committed to maintaining the highest level of quality in fastener products and components, and strive to stay at the leading edge of technology.
One feature of Faspac 4.2 that Hayes Bolt employees are especially excited about is the ability to track and record customer and vendor returns. Before the feature was integrated into the solution, employees spent hours each week typing paperwork, completing forms, and logging returns in a separate notebook. Now, the solution handles everything automatically. "It saves tons of time," said Terri O'Barski, sales team lead. "It also takes the possibility for human error out of the process, so we save time and money."
Faspac 4.2 also offers the ability to save ship-to locations to a new file so users do not lose monthly customer sales histories if they purge customer ship-to locations. "This is helpful if you have a customer who works at a lot of different job sites," said O'Barski. "This way, when job sites close, you don't lose your data."
And, like any company, Hayes Bolt deals with customers who pay bills late - or "forget" to pay them completely. Faspac 4.2 enables Hayes Bolt to fax dunning letters automatically, helping them improve collection processes and save on administrative costs. "Before, we printed delinquent letters and mailed them out," O'Barski says. "Now we can send them right from our system, so we don't have to worry about stuffing and stamping envelopes."
"This version of Faspac helps make all of our lives a little bit easier," Dukes concluded. "Without a technology partner that continually improves Faspac to meet our needs, we'd just be inundated by manual processes."
Other Features Available in Faspac 4.2 Give You the Ability to...
- List sales items of customers and compare current sales to previous time periods
- Analyze vendor purchasing trends based on periods, and compare to previous periods via Vendor Purchase Report
- Combine recipient faxes so you only send one cover sheet when sending multiple invoices to the same customer
- And many more!
Pricing and Availability
Prophet 21 Faspac version 4.2 is currently available. For additional information and pricing, please visit www.p21.com or call 1-800-776-7438, press 1.
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