Source: Modern Distribution Management, October 25, 2001
Executive summary: This article, part 1 of a two part
series, provides a good dead stock primer and overview
of the negative impact it has on cash flow and profitability.
It also presents some of the solutions that have been
tried to reduce dead stock in a channel.
Dead stock. Obsolete inventory. Surplus stock.
Excess inventory. Regardless of what you call it,
dead stock exists and each year negatively impacts
distributors' cash flow and bottom line.
Each distributor defines dead stock differently.
For this article, dead stock is defined as any stock
that sits on a distributor's warehouse shelves, usually
collecting dust, for a year or more. On average, 30-
40 percent of a distributor's inventory falls into this
category and is contradictory to the basic premise of
what makes a distributor successful -- turning around
inventory quickly and for a profit. Distributors'
main focus in life is to buy a product, mark it up a
certain amount (margin), and resell the product. Of
course, distributors also offer value-added services,
but for the purposes of this article we will keep the
model simple.
For example, a distributor has $1,000 in capital.
He purchases 100 widgets at $10.00 each and sells
them for $15.00 each over a one-month period for a
total of $1,500. This is a 50-percent return on
investment (ROI) in just one month. Naturally, there
were a lot of expenses tied to the logistics of
purchasing and selling 100 widgets that affect the
ROI, but from an inventory standpoint, he got a 50-
percent return on his investment in that one month.
Let's say the following month the distributor
buys another 100 widgets at $10.00 each. But instead
of selling all 100 widgets, he sells none. In fact, the
customer that bought the widgets the previous month
closed down and moved to another state. As the only
factory in that region that used those particular
widgets, they are now doomed to sit on the shelf for
a very long time. Now we have a situation where the
distributor invested $1,000 in inventory and at the
end of the month has that same $1,000 in inventory.
From a profit and loss standpoint, there is no affect,
but cash flow has come to a complete halt, leaving
the distributor without cash to reinvest in inventory
that will sell.
Enter carrying cost. Carrying cost is the amount
of money it costs to carry inventory over time. It
includes the cost to own and operate a warehouse to
store the inventory, payroll expense to count and
manage the inventory, and, in some areas of the
country, asset taxes on the inventory. Most people
agree that carrying cost is between 25 and 35 percent
of the inventory value. For our purposes, it does not
really matter what number you want to use; what
matters is that you agree it costs money to carry
inventory.
So for our example above, if the distributor got
stuck with the 100 widgets for a year and his carrying
costs equal 30 percent of the widgets' value, his
carrying cost would be $333.00 or 30 percent of his
original $1,000 investment. By calculating the
carrying cost, we see that dead inventory does not
just impact cash flow, but also negatively affects the
bottom line.
In our example, we assumed that the distributor
could not sell the widgets. Another scenario might
be that he sells the widgets, but at a much slower rate
then expected. Perhaps a new factory opens in the
region and buys five widgets every month, now the
100 widgets in stock amount to a 20-month supply.
Despite having a long-term buyer, the distributor
might be better off selling the inventory quickly at
some factor below cost rather then holding it and
paying the carrying cost.
Dead stock exists for many different reasons --
some under the control of the distributor and some
not.
The factors that distributors control are based
around inventory or sales management.
- Many times a manufacturer/supplier gives incentives to distributors to buy more stock than they need, such as offering additional discounts on extra inventory or improved payment terms.
- A distributor's sales force may push to get more inventory with the promise of selling it, but are unable to follow through.
Factors outside distributors' control include:
- The sudden loss of a customer either by plant closing or switching distributors.
- A customer might change the products they use.
- The manufacturer/supplier may change or drop a product line.
In some cases the manufacturer/supplier will
allow the distributor to return dead stock, but this is
usually based on how long the distributor has had the
product and how much new inventory they buy.
Normally there is a restocking fee that can run as
high as 20 percent.
The issue of dead stock has been around since the beginning of the distribution industry. With the average distributor carrying 30-40 percent of their inventory in dead stock at a 25-35 percent carrying cost, you can clearly see that dead stock can mean the difference between profit and loss.
Looking for solutions
When it comes to dead stock, most people seem to think that everybody wants to sell dead stock, but no one wants to buy it.
Well, not exactly "no one." There are people who
want to buy dead stock, but only for deep discounts
-- sometimes as much as 50-75 percent of cost -- and
then the inverse holds true: "Everyone wants to buy
dead stock, but no one wants to sell it."
Let's look at some of the solutions that have been
developed over the years. The first - and fairly
obvious - solution to the dead-stock problem is to
simply give it away. The best bet is to find a non-
profit organization, such as a school or Habitat for
Humanity, which might be able to use the products.
In return for your gift, you get a tax write-off, which
should help you recover some of the loss of having dead stock.
Another option is to have a fire sale. This can be
as simple as setting up a table in your show room to
display all your inventory you consider dead at
marked-down prices. Or you fax, e-mail, or mail a
flyer to your customers with a list of "special items"
(i.e., dead stock) at great discounts. Either way,
prices can be discounted as much as 70 percent.
Technology solutions
While giving away or discounting dead stock will
eliminate the problem, the solution isn't much better
than throwing the inventory into the dumpster.
With the widespread adoption of technology in the distribution industry over the last five to 10 years, people have been looking for technological solutions to helping distributors get rid of dead stock. Most of them focus on a central database that allows distributors to post their dead stock on the Internet. This allows distributors to go to a specific site and browse through what is posted to see if they need some of the inventory. Many buying/marketing groups and trade associations have centered on this concept as a solution for their members.
While these bulletin boards, as they are called, have met with some success, it has not been widespread and distributors have not seen material results, basically because there are several flaws to this model.
The first relates to the adage we mentioned earlier: Everybody wants to sell dead stock, but no one wants to buy it, unless of course it's priced right and is easy to find. Let's think about this. I am out of stock of a particular product for a customer. I know my supplier has it. Do I really want to spend time searching a
bulletin board for a particular item, and, if I find it,
not really know what shape it is in? As a purchasing
agent the return would have to be high to take that
kind of risk. The time I spend searching might eat up
the savings I would receive buying the discounted
product.
The next issue is the reliability of the data. These
bulletin boards are static - once the distributor posts
the stock, the information will not change (even if
the distributor sells the product) until the distributor
does another post. A buyer may find exactly what
they need, only to find when they go to buy it that it
was sold.
Another issue is time. If the system is not quick
and easy to use, the time a buyer spends looking on
the bulletin board can quickly eat up any saving
gained by buying the product at a better price.
Finally, there is the issue of consistency in item
codes or uniform product codes (UPC). Some
industries, such as electrical, have done a great job of
defining UPC, but others have not. Even in industries
with standardized UPC, many distributors have failed
to adopt them. This causes a major problem for
distributors using bulletin boards because there is no
common key to use as they search for the items they
need. It is like looking for a needle in a haystack.
All of the above contribute to the reason why
these technology solutions have not made a material
impact on the dead stock issue.
In the next issue we will discuss a new initiative
that promises to overcome these issues and solve the
problem of dead stock.
A trading network approach
Remember the distributor who ended up with
dead stock because his customer moved out of the
region? What is now dead stock to him probably will
be quite valuable to a distributor in the new territory
the customer moved to.
Think about distributors who carry seasonal
products. Often, seasons differ depending on
geographical area. Roofing materials, for instance,
are used heavily from April to October in the
Northeast, but these products are most in demand
from September to May in the Southeast. It's likely
that a distributor in the Northeast in November might
have some dead inventory that a distributor in the
Southeast is buying as an active item.
Instead of, "Everybody wants to sell dead stock,
but nobody wants to buy it," the real axiom of dead
stock should be: "One man's trash is another man's
cash."
Of course, this raises a few questions. First,
logistically, can distributors afford to buy inventory
from each other rather than manufacturers/suppliers? And second, just what is the correct ratio of cash to
trash?
Before a distributor can sell dead stock to another
distributor he needs to sort through all the logistics
involved - freight, cash collection, transaction costs,
etc. Remember carrying costs? Distributors
understand that every day they do not sell dead
inventory is a day of spending money to keep the
inventory around. In general, distributors agree they
would gladly sell dead inventory for cost minus 50
percent.
Now we need to look at the distributor buying the
dead stock. The buyer is under pressure from their
customers to get the right inventory and get it quickly.
They know the quality and the responsiveness of
their normal supplier and need an added incentive to
buy from an unknown source where the quality and
responsiveness are also unknown. Most distributors
agree that they would expect as much as a 20-percent
discount of cost.
With the seller willing to sell at cost minus 50
percent and the buyer willing to buy at cost minus 20
percent, there is a 30-percent gap left to cover
transaction and logistic costs. Since logistics and
transaction fees should never be 30 percent, the
buyer should be able to get better than cost minus 50
percent, and the buyer should be able to get a price
better than cost minus 20 percent. This means both
the buyer and seller will be motivated to make these
transactions.
Now the tougher question: How to match the cash
to the trash? While most solutions for dead stock
have focused on identifying dead stock and then
posting it either on a fire-sale rack, or on some type
of electronic bulletin board, up to this point none had
focused on identifying buyers of this dead stock.
While the seller is the one motivated to make the
transaction, it is very difficult to make the sale
without knowing who the buyers are.
Enter Internet trading networks, which connect
distributors together through an electronic network
(the Internet). All of the connections go through one
central hub.
Enterprise software solutions contain many pieces
of data, with the best systems updating and reporting
changes in a real-time, but for this article, two pieces
that are critical for matching the cash to the trash is
usage (the cash), and dead stock (the trash). By
connecting distributors together, a well-managed
Internet trading network can match distributors that
are buying a particular item with distributors that
have the item as dead stock. Once a match is made,
the next time the buyer goes online to purchase the
item, he is notified what distributors have that item
as dead stock and what they are willing to sell it to
them for. Since this is a real-time process, the buyer
only sees distributors who have the item in stock
right at that time.
The seller can also request a list of distributors
that have a need for the items he has in dead stock;
this way he can proactively sell these items to
distributors that have, or will have, a need for them.
Editor's note: The second and final part of this article
-- a case study of how a group of distributors are
attacking dead stock using their P21 network -- will
appear in the next MDM.
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