Date: December 16, 2009

Time: 2:00 PM to 3:00 PM ET

According to 2009 industry forecasts, distributors were anticipating decreased sales and were planning for pay cuts, shorter workweeks, and even layoffs. Maintaining a positive outlook throughout the year proved tough for some distributors, but others turned their attention to customer service and relationship management, providing value added services, applying pricing methods to improve margins, and equipping their employees with the training and tools needed to out perform the competition. Distributors that have the technology in place to help make quick, responsive business decisions continue to focus on the light at the end of the tunnel by creating a solid vision so they're more than ready when the economy bounces back.

With access to the latest in business analytics and industry best practices, Activant customers know exactly where their businesses are headed and how to drive towards success in challenging times. Join us for a free one-hour webinar to learn how our customer panel overcame challenges in 2009 and their vision for a much brighter 2010 with a question and answer session.

Economic trends are looking to improve in 2010, and are starting to show signs of recovery. According to the Census Bureau, new orders of manufactured goods are on the rise since March 2009. The Federal Reserve Board reports an increase of US Industrial Production, as well as a Capacity Utilization increase in the US Manufacturing Sector.

What can you learn from successful distributors of 2009? What should you be considering in 2010? This webinar will help you formulate your "Resolution Solutions" for 2010.