Services

Offering a vast amount of knowledge supported by years of experience, Activant Technical Consultants are technology experts who can advise you on implementing the best processes, networking, and communications technology for your Activant solution. Having worked with thousands of distributors, Technical Consultants are familiar with the distribution industry and know how to maximize the use of your Activant solution.

Strong Infrastructure

An Activant Technical Consultant will work with you to create a technical foundation that will support your solution as your business grows. Technical Consultants can help configure a Local Area Network (LAN) and a Wide Area Network (WAN), and assist you in setting up a Virtual Private Network (VPN) for remote access. A Technical Consultant can even work with your Internet Service Provider (ISP) to figure out the infrastructure you need in order to integrate the Internet with your solution.

An Activant Technical Consultant can also help you set up thin clients, a process of integrating individual workstations to a single server, which ensures that all of your data is complete and protected.

Security Audits

When connecting to the Internet and e-mail, the last thing you want to worry about is vulnerability to hackers, viruses, and other threats. To ensure your information is safe, Activant offers security audits - evaluations of your network security to locate the internal and external strengths and weaknesses of your solution. A Technical Consultant will advise you on the steps to take to combat these weaknesses, including how you can restrict access to sensitive information on your network.

Disaster Preparedness

No one wants to imagine a tornado, hurricane, fire, or other disaster striking his or her business, but thinking ahead can help you survive the worst. A Technical Consultant can review what-if scenarios and work with you to develop a disaster preparedness plan. They can even advise you on ways to configure your data to keep it out of harm's way.

In the event of a disaster, a Technical Consultant can create alternate network routing options and help you determine what you have that works so you can continue to service your customers.

Custom Forms

An Activant Technical Consultant can also help customize forms to fit your unique business needs. For example, a consultant can format your forms to print your company logo, thus eliminating the need to purchase pre-printed forms. Customizations can vary from generic to more detailed depending on your specific requirements.

Eliminating Manual Processes

Activant Technical Consultants also provide Electronic Data Interchange (EDI) consulting and implementation services to help you streamline the entire ordering-shipping-receiving-invoicing-cash collection process. By working with you and your trading partners, a Technical Consultant can create overlays and maps that allow you to electronically integrate with your customers.

With the help of a Technical Consultant, you can implement an entire EDI process from receipt of orders to receipt of payments, eliminating manual processes that require re-keying information and reducing accounts receivable days for paper-based trading partners. If you choose to further streamline your processes by joining Trading Partner Connect, Activant's Internet trading network for distributors, a Technical Consultant can help you determine the best infrastructure to integrate with your solution.

Availability

Realizing it is not always financially feasible to contract onsite Technical Consulting services, Activant Technical Consultants are available over the phone or Internet to provide consultation when you need it most. A Technical Consultant can also work with your local IT consultant to help ensure that you implement the best technology available for your Activant solution.

For more information on Activant's enterprise software solutions, please fill out our Web Contact Form.

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