Trading Network

How many of your customers have time to sit down - during regular 9 to 5 business hours - to verify invoices, review accounts, and submit quote requests? How much easier would it be for them to buy your products if they had 24-hour-a-day, seven-day-a-week access to your inventory?

With Trading Partner Connect B2B Seller, they do. B2B Seller provides distributors with a fully hosted and integrated Web-based storefront solution. With B2B Seller, your customers have round-the-clock access to your products, can check the status of their orders, view invoice copies, and submit new orders.

B2B Seller is an optional component of Activant's Internet trading network Trading Partner Connect. Trading Partner Connect streamlines the commerce process between distributors, their manufacturers/suppliers, and end-users, thereby increasing sales and improving customer service while reducing operating costs. You benefit from dead stock reduction, lower EDI VAN costs, and access to millions of items, enabling you to compete on a larger scale and improve customer service.

Reduce Routine Time-Consuming Calls

How many calls a day do your sales representatives field from customers who want to know the status of their orders? How much time is wasted by your sales representatives playing phone tag with your customers? With B2B Seller, your customers can get the answers they need without ever picking up the phone and taking your - and their - valuable time. Though a secure "My Account" page, customers can track orders, view invoices, accounts receivables, sales history, submit quote requests and enter new orders - at their own convenience. And, since your customers can be self-sufficient, your sales representatives will spend less time answering routine questions and more time growing your market share.

Increased Sales

With B2B Seller, you can provide your customers the services they demand without adding extra staff. It allows your existing and prospective customers to be self-sufficient by giving them access to real-time information around the clock. Your customers can quickly access their favorite products, and B2B Seller will even identify substitute items if a product they want is not in stock. With B2B Seller, your customers receive what they want, when they want it. Also, the constraints of the normal workday are gone, and your customers can take their time to purchase what they need.

When you trained your sales staff, did you teach them to automatically suggest complementary items? For example, when one of your customers buys a saw, do your sales reps automatically ask if that person needs saw blades? B2B Seller performs the same task; at checkout, it "electronically" suggests promotional and complementary items to those in your customers' shopping carts. Also, if an item is unavailable, B2B Seller will suggest a substitute. You benefit from the extra sales, and your customers benefit by not having to call - again and again - to place orders for products they forgot to buy.

Expand Market Share

The Internet has expanded sales opportunities for thousands of businesses across the world; why can't yours be next? With B2B Seller, you can expand the geographic reach of your business without building a new warehouse, hiring new staff, or spending dollars to convince customers to leave the competition. It offers distributors a way to enter new territories without the worry of making large capital investments.

Service at Every Level

Activant offers B2B Seller in four distinct service levels. If you're ready to enter the world of e-commerce, Activant offers a Basic level of service for B2B Seller, which includes everything you need to get started, including a customized Web site, and a feature that gives your customers the ability to add items to a standard on-line shopping cart. A second level of service for B2B Seller, Advanced, offers distributors an enhanced home page and customer site and the "My Account" page feature - which provides individual customers with services including order status and sales history information. A third level of service, Premier, gives distributors everything found in the Basic and Advanced levels of service, plus several features including one that allows you to track who is visiting your Web site, the number of hits per page, and other marketing numbers. And, if you're ready to forge into the e-marketplace at full steam and want to offer your customers everything they've asked for - and more - you can invest in the highest B2B Seller level of service, B2B / B2C, which includes dozens of sophisticated features, including integration into automated credit card processing and customer creation on the fly.

For more information on Activant's enterprise software solutions, please fill out our Web Contact Form.

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